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Retina Theme Montreal

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  • About
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FAQ

Ordering

When will my order ship?

Our team needs 1-2 business days to pack and ship your full order. For larger items, we ask that you allow 3-4 business days. Orders placed after 1:00 pm EST on Friday — or over the weekend — will ship on the next business day.

Where do you ship to?

We do ship internationally, however, due to the size of some products, there may be shipping restrictions on these items. If you have a special order you’d like to place with us just contact our team and we can try our best to ship the item to your desired location!

I have a question about my order, who can I talk to?

Please contact us by visiting our contact page. will gladly be able to assist you with any questions relating to Orders, Order Modifications, Shipping, Returns, & Cancellations.

Products

How do you decide what products to create?

We spend our time carefully seeking and developing products that fit a few simple criteria, they need to be durable, quality made with a simplistic, sustainable and ethical approach. Products that stand the test of time, that will age well, using the best materials and are not destined to end up in a landfill. All the product we carry supports people that share our vision.

Are the colors shown in your photos accurate?

All photos on our website are taken by professional photographers under lighting conditions that are typical in a residential home. We try our best to accurately show the finish color and texture as best we can. If we can be of assistance in selecting the right furniture for your situation, fill out our contact page’s form and we would be happy to help.

Returns

What is your return policy?

We offer hassle-free returns up to 30 days after your item has been shipped to your home. If you need to return, please contact us

My item arrived damaged. What should I do?

We're so sorry to hear that! Please contact us to start an exchange.

Please send along a photo of the broken product + box so we can share with our team for future improvements.

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Courtesy

This is a demo shop for the Retina Shopify Theme by Out of the Sandbox. Products are courtesy of The Future Kept.

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